>>Where is this shop based?
Quezon City, Philippines
>>Return and Exchange Policy
Unfortunately, I do not accept returns or refunds. Whatever goes beyond the post office is beyond my ability to manage.
However, I am providing tracking numbers and will double check your contact/address carefully and will ensure packing of orders in their best quality before shipping them out!
I can as a small remedy, give you more freebies with your next order as a sorry for your troubles.
>>Where do you ship? Do you also sell locally in the Philippines?
I ship everywhere!
For orders within the Philippines, I have a Shopee account:
>>Schedule of Shipment
I ship on Mondays and Thursdays.
>>What shipping service do you use?
I use PhilPost but if you request a different courier I'll see what I can do. I will advise you with how much it will cost before shipping.
>>How long before I receive my order?
Local orders (PH) may take 2-10 days.
For international orders, it may vary between 2 to 12 weeks before receiving an order.
For tracking numbers, I can message you after I have the items shipped. I think the Philippines post office processes it first before they place it online.
Do you have digital files for sale online?
Yes, I have Gumroad and I will try to upload more often.
https://gumroad.com/aerobicsalmon
How do I pay you?
For international customers only Paypal is available for my country currently.
For local customers, I suggest you go to my Shopee store instead for different modes of payment.
Where else can I contact you?
Email: [email protected]